Geographic Coverage: Northern and Central California Region
Work performed is rounded up to the nearest one-half (1/2) hour.
|Service/Task||Monthly Service Agreement1||No Service Agreement|
|Desktop PC Support2||$175/hour||$195/hour|
|Linux Admin/Advanced Network4||$215/hour||$275/hour|
|After Hours Service5||$240/hour||$300/hour|
|Minimums||Monthly Service Agreement||No Service Agreement|
|Onsite Service||0.5 hour||2.0 hours|
|One-way travel||0.5 hour||1.0 hour|
|Remote (phone) Management||0.5 hour||1.0 hour|
All the same benefits of service agreement pricing apply to “Retainer” bulk rate hours. Pre-purchased “Retainer” bulk rate hours are as follows:
Client acknowledges that the Service Provider (Total Secure Technology) reserves the right to take recorded meeting notes of all in-person and phone meetings held with or on behalf of the Client, and consents to such recordings, unless Client expressly notifies Service Provider otherwise. Service Provider will provide Client with copies of any/all recording/s within 72 business hours of such a request.