Our Advisory Board helps us to fine tune our service delivery and ensures we are delivering Best in Class IT Support and IT Security our clients have come to expect.
How do we know what Best in Class IT security and IT support looks like, well for the past 10 years we’ve been meeting with our peers in the technology industry on a monthly basis to compare notes on what good looks like! We bench mark our support services against 1000 other IT service providers from across the nation. This bench marking compares over 200 metrics in each organization to see how we stack up against each other. We are constantly learning and then fine tuning our service delivery. Out of this fine tuning comes the best-in-class IT support our clients deserve.
As Managed Security Service Provider (MSSP) owners, we get caught up in the day-to-day operations, and it’s sometimes challenging to keep the bigger picture of growing our businesses in mind. That’s why we’re members of a nation wide peer group that meets together in person at least four times a year. Our group of MSP/IT leaders from around the US focuses on growing our businesses and keeping abreast of new technologies. Our quarterly meetings bring together various viewpoints, technical knowledge, experiences, and a willingness to share ideas from every other successful member company.
Our group meet-ups provide an environment for collaboration, along with personal and professional growth. It gives us the avenue to engage in conversation, share insight and experiences with IT industry peers, and get better together. We focus these meetings on leadership, management, sales and marketing, vendors, technologies, and our clients’ needs, such as cybersecurity, Microsoft Office 365, and more.
