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Managed VoIP

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WHAT IS MANAGED VOIP TELEPHONY AND HOW WILL IT HELP YOUR BUSINESS?

Forget landlines. Once available to only the largest organizations, Voice over IP (VoIP) phone systems now provide flexible calling to businesses of any size. Enjoy the flexibility of hosted VoIP with all the convenience of on-site management thanks to a managed VoIP telephony system from Total Secure Technology.

Step up to all the advantages managed IT services have to offer—mobility, reliability, scalability, easy setup, cost savings, and more!

What’s the Difference Between Managed VoIP and Hosted VoIP?

If you are already familiar with VoIP telephony, you’ve probably heard of “managed VoIP” and “hosted VoIP” before. Are you unsure of what sets them apart from one another? We’ve briefly broken down each phone system and service offering here.

Managed VoIP

An easy way to think of managed VoIP is as a preconfigured system. Unlike hosted VoIP, you pay a monthly fee for every phone your organization uses with managed VoIP. You’ll get a standard set of phone features like auto-attendant and call forwarding, as well as an unlimited number of minutes.

There are typically lower up-front costs with Managed VoIP, and it’s comparatively easy to set up and start. Any changes your company needs to make to your system will be handled by the IT support service you chose to manage your VoIP.

Hosted VoIP

In contrast, Hosted VoIP is a more fully customizable option. Hosted VoIP is a system based on your specific usage patterns and requirements. If business is booming and you want to add additional lines, you can do that yourself. If revenue is tight one quarter and you need to scale back, you have the freedom. Hosted VoIP affords a bit more flexibility and control, but you pay more for it upfront.

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Why Consider Moving to Managed IP Telephony in the First Place?

Many businesses want the ease and flexibility that a hosted VoIP provides, with the localized benefits afforded by an on-site phone system or PBX. Luckily, there is a viable third option with Managed VoIP.

You’re provided the best of both worlds with Managed VoIP Services. First, you get the incredible flexibility of cloud hosting—with the assistance and command of an on-site system. Managed VoIP lets you receive customized network management from an IT specialist. You get the accessibility of engaging with an expert for in-person and on-site troubleshooting when you need it.

Additionally, your business phone systems will be managed in the cloud. That means employees can remotely access their business phone calls, voicemail, and other features via smartphones. Take calls while working from anywhere with an internet connection—your team will love it!

Read Our Free Report: VoIP for the Small Business: Reducing your telecommunications costs

How to Choose a Managed IP Telephony Provider

When you’re ready to begin considering a managed VoIP telephony provider, please make sure they offer the features and level of service your team requires. Here are some of the most important factors to consider as you decide on a proactive VoIP technology provider like us here at Total Secure Technology:

Cost and Features

Compared to traditional telephone hardware, a VoIP system can dramatically save your business money. But be sure to look at all included features carefully. Some providers may charge extra for features that others include.

Mobile Apps

Does your company rely on remote workers? A VoIP phone system could be a boon for your business. If you need more than simple call forwarding, make sure you choose a VoIP provider that is fully invested in a complete mobile user experience.

Third-Party Integrations

Be sure your VoIP provider works well with other, commonly used services such as Salesforce, Google, Dropbox, etc. You don’t want to waste time migrating or recreating key business documents you already have in another application.

Ready to Take Advantage of VoIP Services?

Give us a call. At Total Secure Technology, we have the expertise and resources to handle all your managed IP telephony needs.

Talk to us about a managed IP telephony solution.